As the healthcare industry in India continues to expand, customer experience is becoming increasingly important. A posit...
According to a recent report by MarketsandMarkets, the global cloud-based contact center market is expected to grow from...
According to a study, 83% of customers are willing to share their data with insurers if it will result in a better custo...
What is LeadSquared CRM? LeadSquared CRM is a versatile, cloud-based marketing automation and CRM solution desi...
What is CRM? Imagine having all of your customer information and interactions in one place, accessible from anywhere,...
Current state of CX in Banking The present state of customer service in banking has been significantly impacted by th...
The customer experience (CX) is a game changer for companies across all industries. From airlines to retail stores, hote...
As per a World Health Organization (WHO) report, the world is facing a shortage of 4.3 million doctors, nurses, and othe...
As the digital customer experience continues to evolve, it’s important for businesses to establish a strong founda...
You might have heard that customer interaction insight is critical for every business. But how can you use them to devel...
Customer engagement and loyalty are the holy grail. Organisations spend huge sums of money to find suitable cloud call c...
Modern technology is a blessing because today you can build apps that solve real problems. We provide scalable cloud tel...