Archive for author: Team intalk

Uncategorized

Salesforce CTI Integration – A Seamless Call Center Integration with Intalk.io

About Salesforce: Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, Calif...

Uncategorized

How Can Call Center Solutions Improve Customer Experience?

Closing a deal is just the beginning of a relationship, a great deal of effort and commitment is required to nourish thi...

outbound call center software

Difference Between Inbound and Outbound Call Center Services

While setting up a call center, a business owner must be clear of the objectives that he wishes to accomplish. The natur...

Uncategorized

What is a CRM Call Center software?

Customer service has come a long way from where it was. With the advent of new technologies, companies are adopting new ...

Uncategorized

15 Most Important Call Center Reporting Metrics

“In God we trust; all others must bring data” -William Edwards Dening Contact centers are known to get the job done. If ...

Uncategorized

Taking Patient Care Beyond the Walls of the Hospital

Technology is revolutionizing the way that hospitals operate today. Patient care has evolved from merely serving patient...

Uncategorized

How an Automated Dialer can Boost your Business

Calling is considered to be one of the most effective ways to generate quality leads. Many businesses have adopted new t...

Uncategorized

Six Benefits of a Cloud Contact Center

Cloud contact center solutions are becoming very popular due to their low cost, high scalability and increased efficienc...

Uncategorized

How An IVR System Can Benefit Your Business

What do you do when your credit card gets stolen? If your house catches fire and is about to get burnt down to the groun...

Zoho Telephony API

Zoho CRM Integration

Now-a-days people have all the money to buy which ever product that they wish to have. Consumer durable loans have made ...