Revolutionize Your Business Communication with Best IVR Service Provider

  • 3M+ Daily Interactions
  • 350+ Customers
  • 20+ Countries
  • 15+ Business Verticals

Harness the power of self-service with our advanced IVR technology. Embrace innovative solutions designed to provide your customers autonomy in addressing their needs, while simultaneously reducing agent workload. Elevate your business communication strategies with our sophisticated and versatile IVR offerings.

GET STARTED WITH IVR SOLUTIONS

IVR Tree Designer

Create custom call flow paths for multiple use-cases

IVR Tree Designer

Dynamic Logic

Conditional call routing options within IVR with dynamic logic

Dynamic Logic

API Integrations

Integrates with various third-party apps

API Integrations

TTS

Text to speech capabilities within IVR

TTS

Office Hours - Holiday Configuration

Play custom messages for specific hours and holidays

Office Hours - Holiday Configuration

Multilingual

Support customers in multiple languages with multi-lingual IVR and chatbot support.

Multilingual

Surveys & Feedback

Collect valuable feedback from customers with automated surveys and post-call surveys.

Surveys & Feedback

AI Based Routing

Use AI-powered routing to match customers with the best agent basis location, language, customer needs, etc.

AI Based Routing

Advanced Analytics

Get insights into your call center performance and customer behavior with advanced analytics and reporting.

Advanced Analytics

PRE-INTEGRATED WITH

WE WORK WITH GLOBAL BRANDS

Our vertical solutions empower businesses with the right technology,
enabling them to foster brand loyalty and deliver an enhanced customer experience.

Mukhtar Ansari

We couldn’t had found a better contact center solution to help us independently handle customer queries across all our 12 brands. intalk.io seamlessly integrated with our CRM, making all telephony data inside our CRM & providing us with exceptional reporting and monitoring capabilities. We have witnessed 29% growth in productivity after implementing intalk.io.

Mukhtar Ansari
Vice President - Information Technologies & Infrastructure Rebel Foods

Mr. Ashish Gopal Saxena

Ever since deploying Intalk.io Customer Support Solution, our customer engagement and retention rates have constantly been on the rise! From a customer’s perspective, the overall experience has been phenomenal. We look forward to doing many more projects with Intalk.io.

Mr. Ashish Gopal Saxena
Chief Technology Officer at UGRO Capital Ltd

Mr. Suraj Sarda

We were looking for a solution that could be seamlessly integrated with our backend softwares. Our business model requires getting clients onboard on the fast track. Intalk.io empowered our agents with a single-screen interface for multiple tasks which subsequently helped us provide a seamless experience for all our customers. Intalk.io is a highly efficient and customer-oriented solution and we recommend it for all contact center requirements.

Mr. Suraj Sarda
Chief Accounts & Finance Officer at Astute Group