As per a World Health Organization (WHO) report, the world is facing a shortage of 4.3 million doctors, nurses, and othe...
As the digital customer experience continues to evolve, it’s important for businesses to establish a strong founda...
You might have heard that customer interaction insight is critical for every business. But how can you use them to devel...
Customer engagement and loyalty are the holy grail. Organisations spend huge sums of money to find suitable cloud call c...
Modern technology is a blessing because today you can build apps that solve real problems. We provide scalable cloud tel...
What is Hubspot CRM? Hubspot CRM integration flexibly works with your existing ecosystem. It can be used for all aspe...
Have you ever considered how a new-age quality management process can improve your call center operations? Quality manag...
Dealing with multi-channel customer inquiries is a considerable challenge for every business. In recent years, more and ...
The fintech industry is innovative, forward thinking and often the first place to implement new ideas. This energy is re...
Predictive Dialer is considered as an essential tool in many industries like Banking, Insurance, Travel, Hospitality, He...
Where do you see outbound dialer software in the next 5 to 10 years? How will it be used? Unlike visual interfaces and u...
Customers want to be served, with an interactive and engaging experience. Customer service is moving to digital channels...