Today 80% of buyers will pay more for a better customer experience! Customers don’t buy your products but the experience...
Running BPO operations, or taking care of services like outsourced customer support, can be complicated. Whether you’re ...
With the nation moving into a weekend lockdown, many offices are again shifting base to making employees work from home....
Healthcare providers are finding more easy and efficient ways to coordinate with the patients, solve their queries and t...
Many business owners perceive setting up a call center as daunting and tend to hire third-party companies to handle cust...
In January 2021, governments across many countries declared their vaccination drive. While this was a positive sign, man...
At intalk.io, we have been able to come up with various ground-breaking and innovative CX solutions. We aim at helping e...
Intalk.io has been at the forefront of innovative and effective customer-centric solutions. We help businesses deliver a...
The year 2020 has been extremely challenging from the business perspective, and it will go down in history as a year tha...
While it still may be too early to write about the year that was 2020, but one thing is a given, and it’s the fact that ...
With news of the global markets opening up, various sectors such as collection agencies, call centers are planning on op...
An outbound call center solution can prove to be a very beneficial tool for your business. Calling is a very important m...