Blogs

CX Strategies with intalk.io : Insights and Tips for Elevating Customer Experience

Uncategorized

How Cloud Contact Centers Can Transform Small Businesses and Start-ups

Many business owners perceive setting up a call center as daunting and tend to hire third-party companies to handle cust...

Uncategorized

How Enterprises Can Adopt A Hybrid Call Center With Remote & Onsite Customer Support Teams

In January 2021, governments across many countries declared their vaccination drive. While this was a positive sign, man...

Covid 19

How Covid-19 is Accelerating Remote Working and Automation in the Call Center Industry

At intalk.io, we have been able to come up with various ground-breaking and innovative CX solutions. We aim at helping e...

Uncategorized

Boost Your Customer Engagement with Multi-Channel Contact Center

Intalk.io has been at the forefront of innovative and effective customer-centric solutions. We help businesses deliver a...

Covid 19

How the Pandemic has Impacted and Changed the Way Call Centers Work

The year 2020 has been extremely challenging from the business perspective, and it will go down in history as a year tha...

Covid 19

How COVID-19 has Lead to Innovations in the Call Center Industry

While it still may be too early to write about the year that was 2020, but one thing is a given, and it’s the fact that ...

Covid 19

Getting Your Call Center Back To Work After COVID-19 Pandemic

With news of the global markets opening up, various sectors such as collection agencies, call centers are planning on op...

outbound call center software

Features of an Outbound Call Center Solution

An outbound call center solution can prove to be a very beneficial tool for your business. Calling is a very important m...

Intalk.io Integration

Benefits of Computer Telephony Integration

The need for better customer experience is driving most businesses towards better and more innovative technologies every...

Quality & Analytics

How Call Center Reporting & Analytics can Improve Customer Experience

There are many ways to improve the customer experience of an organization. Keeping customers happy can help your busines...

Intalk.io Integration

Salesforce CTI Integration – A Seamless Call Center Integration with Intalk.io

About Salesforce: Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, Calif...

CX Perspectives

How Can Call Center Solutions Improve Customer Experience?

Closing a deal is just the beginning of a relationship, a great deal of effort and commitment is required to nourish thi...