IVR has always been the first voice a customer hears. For years, that voice focused on direction, sorting calls through ...
In the vast landscape of customer service in India, businesses grapple with unique challenges such as prolonged wait tim...
Dealing with multi-channel customer inquiries is a considerable challenge for every business. In recent years, more and ...
What is an IVR service provider? IVR stands for Interactive Voice Response. It is a technology that allows us t...
What do you do when your credit card gets stolen? If your house catches fire and is about to get burnt down to the groun...