The CX sector is changing and updating with the newest technologies. intalk.io is upgrading the omnichannel customer int...
In the last few years, many of the lead generation & customer service chat conversations have been powered by Chatbo...
Running BPO operations, or taking care of services like outsourced customer support, can be complicated. Whether you’re ...
With the nation moving into a weekend lockdown, many offices are again shifting base to making employees work from home....
Many business owners perceive setting up a call center as daunting and tend to hire third-party companies to handle cust...
In January 2021, governments across many countries declared their vaccination drive. While this was a positive sign, man...
Intalk.io has been at the forefront of innovative and effective customer-centric solutions. We help businesses deliver a...
Customer service has come a long way from where it was. With the advent of new technologies, companies are adopting new ...
“In God we trust; all others must bring data” -William Edwards Dening Contact centers are known to get the job done. If ...
Cloud contact center solutions are becoming very popular due to their low cost, high scalability and increased efficienc...