# InTalk.io > Multi-Channel Contact Center Software --- ## Pages - [Thank You](https://intalk.io/thank-you/): Back To Home - [Terms and Conditions](https://intalk.io/terms-and-conditions/): Please read these terms of service and Terms carefully as they form a contract between You and Us and govern... - [Privacy Policy](https://intalk.io/privacy-policy/): This Privacy Policy governs the manner in which Agami Tech Pvt. Ltd. collects, uses, maintains and discloses information collected from... - [Freshdesk](https://intalk.io/freshdesk/): Fresh CRM Integration with Call Center software | Freshdesk Calls API | Freshdesk CRM Integration | Freshdesk Calls Marketplace - [Zoho](https://intalk.io/zoho/): Zoho CRM integration with Intalk.io software will enable your agents to perform even better and help you optimize the process. Call @ +91-9152987827 - [LeadSquared](https://intalk.io/leadsquared/): Bring voice communication inside Salesforce CRM- all at one place Use single sign-on capabilities between Salesforce and intalk. io Save... - [Hubspot](https://intalk.io/hubspot/): Hubspot has a calling integration with intalk.io so you can use your existing number for inbound calls and outbound calls within the Hubspot interface. - [Truecaller for Business](https://intalk.io/truecaller-for-business-verification/): Verified numbers ensure that the brand and logo of the company are prominently visible while calling so that the potential customer is already aware of who is calling and with the help of call reason understands the context and intent of the call. - [Salesforce](https://intalk.io/salesforce/): After Salesforce CTI integration you will have all the features of intalk.io embedded within its user interface. A call center solution is designed to reduce complications and Salesforce CTI integration will help your agents save a lot of time. - [Whatsapp for Business](https://intalk.io/whatsapp-for-business/): Get WhatsApp for Business API from intalk.io Allow your customers to communicate with your brand, as well as receive 24/7 support and time-sensitive notifications on WhatsApp. - [Travel & Tourism](https://intalk.io/contact-center-software-for-travel-and-tourism/): Discover the perfect Travel & tourism Cloud Call Center Solution tailored specifically for the travel industry, empowering your team to provide personalized assistance & enhance overall customer satisfaction. - [Social Care](https://intalk.io/social-care/): Elevate your social services with Intalk Social Care Cloud Call Center Solution. Enhance support for individuals in need, improve response times & communication channels. - [Government](https://intalk.io/contact-center-software-for-governments/): Government Cloud Call Center Solution: Streamline Operations and Enhance Citizen Service - [ECommerce](https://intalk.io/contact-center-software-for-e-commerce/): Boost your ecommerce customer service with cutting-edge call center software. Manage high call volumes, customer inquiries and shopping experience with Ecommerce Cloud Call Center Solution - [IT & Telecom](https://intalk.io/contact-center-software-for-telecom-services/): The perfect IT & Telecom Cloud Call Center Solution for IT & Telecom businesses to enhance communication, improve efficiency, and increase customer satisfaction. - [Edtech](https://intalk.io/contact-center-software-for-education/): Discover the Top Edtech Cloud Call Center Solution options for edtech companies and learn how to choose the right solution for your business needs. - [Healthcare](https://intalk.io/contact-center-software-for-healthcare/): Explore our Advanced Healthcare Cloud Call Center Solution for healthcare organizations to enhance patient experience, streamline operations, and improve efficiency. - [Proptech](https://intalk.io/contact-center-software-for-real-estate/): Discover the perfect Proptech Cloud Call Center Solution for real estate businesses to streamline operations, enhance customer experience, and close deals faster. - [Agent Mobile App](https://intalk.io/intalk-io-mobile-application/): Schedule A DEMO JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ==Navigate the complexity of customer interactions with our state-of-the-art Inbound Call Center Solution. Meticulously tailored to your... - [Videos](https://intalk.io/videos/): Transform your customer service operations with our cutting-edge Cloud Call Center Solution. Discover the power of cloud technology & elevate your customer experience to new heights. - [Omnichannel](https://intalk.io/explore-omnichannel-cloud-contact-center-solution/): Discover our innovative Omnichannel Contact Center Solution designed to enhance customer experience, optimize agent efficiency, and grow your business. - [AI Chatbot](https://intalk.io/get-your-virtual-call-center-software/): Discover the benefits of AI chatbots and how our innovative solution can streamline your customer support, boost efficiency, and enhance user experience. - [Quality & Analytics](https://intalk.io/reporting-analytics/): Discover the best call center quality monitoring software to improve agent performance, enhance customer satisfaction, and streamline your operations | Call center recording software - [Intelligent IVR](https://intalk.io/best-ivr-service-provider/): Find the Best IVR Service Provider for your business. Explore our advanced features, competitive pricing, and dedicated support to enhance your customer experience | Interactive Voice Response System - [Cloud Call Center](https://intalk.io/get-your-cloud-call-center-solution-instantly/): Explore our cutting-edge cloud call center solution designed to improve customer satisfaction, increase efficiency, and reduce costs for your business. - [Outbound](https://intalk.io/outbound-contact-center-solution/): Explore our top-rated Outbound Calling Software designed to improve customer engagement and drive your business growth. Find the perfect fit today! - [BPO](https://intalk.io/bpo/): Discover the perfect BPO Cloud Call Center Solution and elevate your business processes. Our solution is designed to meet the unique needs of your BPO. - [Inbound](https://intalk.io/inbound-contact-center-solution/): Discover our top-notch inbound call center solutions that will elevate your customer support and ensure seamless communication with your clients. - [Custom Software](https://intalk.io/it-services/custom-software/): Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no... - [Cyber Security](https://intalk.io/it-services/cyber-security/): Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no... - [Cloud Computing](https://intalk.io/it-services/cloud-computing/): Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no... - [IT Consultancy](https://intalk.io/it-services/it-consultancy/): Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no... - [Managed IT](https://intalk.io/it-services/managed-it/): Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no... - [IT Support](https://intalk.io/it-services/it-support/): Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no... - [IT Services](https://intalk.io/it-services/): We offer a comprehensive range of managed IT support packages for all sizes of businessOur team will provide you with... - [Careers](https://intalk.io/careers/): Join our dynamic team and embark on an exciting career journey with us. Explore our career page to find rewarding opportunities that match your skills and aspirations. - [FAQ](https://intalk.io/faq/): First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection... - [Contact Us](https://intalk.io/contact-us/): - [Case Studies](https://intalk.io/case-studies/): Explore our insightful case study page and witness the real-world impact of our innovative solutions - [Blogs](https://intalk.io/blogs/): Check out Intalk.io's blog on the latest news, helpful IT industry insights, and information about the best cloud call center software - [About](https://intalk.io/about/): Explore our in-depth comparison of the Outbound & Inbound Cloud Call Center Solutions to find the perfect solution for your business's customer service needs. - [Home](https://intalk.io/): Revolutionize Your Call Center Operations with the Best Cloud Call Center Solution --- # # Detailed Content ## Pages ### Thank You Back To Home --- ### Terms and Conditions Please read these terms of service and Terms carefully as they form a contract between You and Us and govern use of and access to the Service(s) and Websites by You, Your Affiliates, Users and End-Customers. In the event of a conflict between these terms of service and Our Privacy Policy, these terms of service shall prevail. By accessing or using the Service(s) or Websites, or authorizing or permitting any User or End-Customer to access or use the Service(s) or Websites, You agree to be bound by these Terms. If You are entering into these Terms on behalf of a company, organization or another legal entity (an Entity), You are agreeing to these Terms for that Entity and representing to Us that You have the authority to bind such Entity and its Affiliates to these Terms, in which case the terms, You, Your or related capitalized terms used herein shall refer to such Entity and its Affiliates. If You do not have such authority, or if You do not agree with these Terms, You must not accept these Terms and may not access or use the Service(s) or Websites. You, as an individual, must be 18 years or older to access or use the Websites and the Service(s). 1. YOUR RIGHTS1. 1 These Terms are applicable during Your free trial and during Your subscription to the Service(s) through a Service Plan of Your choice. 1. 2 Using Our Service(s): Subject to Your compliance with the Terms and solely during the... --- ### Privacy Policy This Privacy Policy governs the manner in which Agami Tech Pvt. Ltd. collects, uses, maintains and discloses information collected from Users/stakeholders of the www. intalk. io. This privacy policy applies to the website and all the products and services offered by Agami Tech Pvt. Ltd. . 1)Personal identification informationWe may collect personal identification information from Users in a variety of ways, including but not limited to, when they visit our website, while registration , placing an order, subscribing to the newsletter, responding to a survey, fill out a form, and in connection with other activities, services, features or resources available on our website. Users may be asked for name, email address, mailing address, phone number, credit card information. Users may however, visit our website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to provide personal identification information, except that it may restrict them from engaging in certain website related activities. 2)Non-personal identification informationWe may collect non-personal identification information about Users whenever they interact with our website. The non-personal identification information may include the browser name, the type of computer and technical information about User’s means of connection to our website, such as the operating system and the internet service providers utilized and other 3) Web browser cookiesOur website may use cookies to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. A user... --- ### Freshdesk Bring voice communication inside Freshdesk - all at one place Use single sign-on capabilities between Freshdesk and intalk. io Save time and increase capabilities to connect with the priority leads and customers Benefit from single sign-on functionality, allowing users to access intalk. io directly from the Zoho interface. Easy Access To Customer Information Calling is simply one click away Call Reports and Voice Logs CTI-Pop ups JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzNTAlMkIlMjBDdXN0b21lcnMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMjAlMkIlMjBDb3VudHJpZXMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMTUlMkIlMjBCdXNpbmVzcyUyMFZlcnRpY2FscyUzQyUyRmxpJTNFJTBBJTNDJTJGdWwlM0UlMEElM0NkaXYlM0UlMEElMDklMDklM0MlMkZkaXYlM0UlMEElMDklM0MlMkZkaXYlM0U= --- ### Zoho Bring voice communication inside Zoho - all at one place Use single sign-on capabilities between Zoho and intalk. io Save time and increase capabilities to connect with the priority leads and customers Benefit from single sign-on functionality, allowing users to access intalk. io directly from the Zoho interface. Easy Access To Customer Information Calling is simply one click away Call Reports and Voice Logs CTI-Pop ups JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzNTAlMkIlMjBDdXN0b21lcnMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMjAlMkIlMjBDb3VudHJpZXMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMTUlMkIlMjBCdXNpbmVzcyUyMFZlcnRpY2FscyUzQyUyRmxpJTNFJTBBJTNDJTJGdWwlM0UlMEElM0NkaXYlM0UlMEElMDklMDklM0MlMkZkaXYlM0UlMEElMDklM0MlMkZkaXYlM0U= --- ### LeadSquared Bring voice communication inside Salesforce CRM- all at one place Use single sign-on capabilities between Salesforce and intalk. io Save time and increase capabilities to connect with the priority leads and customers Click2Call: Call customers directly from Leadsquared CRM without switching screens Agent Mapping: For incoming calls, customers get connected to their mapped agents' basis Leadsquared mapping logic Integrated Customer Activity & Tracking: All call interactions and recording links are synced and available within Leadsquared Single Disposition Mode: Call outcomes and dispositions are synced between Leadsquared and intalk. io JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzNTAlMkIlMjBDdXN0b21lcnMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMjAlMkIlMjBDb3VudHJpZXMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMTUlMkIlMjBCdXNpbmVzcyUyMFZlcnRpY2FscyUzQyUyRmxpJTNFJTBBJTNDJTJGdWwlM0UlMEElM0NkaXYlM0UlMEElMDklMDklM0MlMkZkaXYlM0UlMEElMDklM0MlMkZkaXYlM0U= --- ### Hubspot Bring voice communication inside Hubspot CRM- all at one place Use your existing number for calls within the Hubspot interface Save time and increase capabilities to connect with the priority leads Make calls from inside HubSpot CRM Integration without switching screens. Document everything inside Hubspot such as call notes. Auto-update Hubspot Contact Activity with call notes, disposition. Listen to call recordings and monitor interactions inside Hubspot CRM. JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzNTAlMkIlMjBDdXN0b21lcnMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMjAlMkIlMjBDb3VudHJpZXMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMTUlMkIlMjBCdXNpbmVzcyUyMFZlcnRpY2FscyUzQyUyRmxpJTNFJTBBJTNDJTJGdWwlM0UlMEElM0NkaXYlM0UlMEElMDklMDklM0MlMkZkaXYlM0UlMEElMDklM0MlMkZkaXYlM0U= --- ### Truecaller for Business Get verified business caller ID on form intalk. io Fill your details & we will get in touch within 24 hours Fill your details & we will get in touch within 24 hours Reach customers at the right time Qualify for important and time-sensitive calls Stand out from the clutter of unverified calls Get in Touch Reach customers at the right time Qualify for important and time-sensitive calls Stand out from the clutter of unverified calls Boost customer confidence Pre-communicate with customers Add context to your call JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzNTAlMkIlMjBDdXN0b21lcnMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMjAlMkIlMjBDb3VudHJpZXMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMTUlMkIlMjBCdXNpbmVzcyUyMFZlcnRpY2FscyUzQyUyRmxpJTNFJTBBJTNDJTJGdWwlM0UlMEElM0NkaXYlM0UlMEElMDklMDklM0MlMkZkaXYlM0UlMEElMDklM0MlMkZkaXYlM0U= --- ### Salesforce Bring voice communication inside Salesforce CRM- all at one place Use single sign-on capabilities between Salesforce and intalk. io Save time and increase capabilities to connect with the priority leads and customers Seamlessly integrate intalk. io with Salesforce CRM to enhance calling capabilities. Benefit from single sign-on functionality, allowing users to access intalk. io directly from the Salesforce interface. Enjoy click-to-call functionality, making phone numbers clickable in the Salesforce CRM interface for easy dialling. Empower your agents with CTI-Pop ups, providing relevant customer information and insights during calls. Leverage voice logs and reports within the Salesforce CRM interface to gain actionable insights and improve agent performance. JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzNTAlMkIlMjBDdXN0b21lcnMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMjAlMkIlMjBDb3VudHJpZXMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMTUlMkIlMjBCdXNpbmVzcyUyMFZlcnRpY2FscyUzQyUyRmxpJTNFJTBBJTNDJTJGdWwlM0UlMEElM0NkaXYlM0UlMEElMDklMDklM0MlMkZkaXYlM0UlMEElMDklM0MlMkZkaXYlM0U= --- ### Whatsapp for Business Allow your customers to communicate with your brand, as well as receive 24/7 support and time-sensitive notifications on WhatsApp. Fill your details & we will get in touch within 24 hours End-to-end encryption and multi-factor authentication ensure that conversations between your company and customers remain confidential. With dependable and rapid communication, reach over billions of active WhatsApp users globally. With interactive messaging, photos, videos, and popular document formats, you can increase delivery, open, and conversion rates. Companies can use WhatsApp for Business to deliver customer support for consumer-initiated discussions Companies can use WhatsApp for Business to deliver customer support for consumer-initiated discussions Send and receive rich text messages, photos, video, and documents in a variety of formats. Support for 50+ Languages Use-case Discussion & Solution Design WhatsApp Business Account Creation WhatsApp Business Profile & Brand Verification WhatsApp Number Verification WhatsApp API Testing & Go Live Get in Touch JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzNTAlMkIlMjBDdXN0b21lcnMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMjAlMkIlMjBDb3VudHJpZXMlM0MlMkZsaSUzRSUwQSUzQ2xpJTNFMTUlMkIlMjBCdXNpbmVzcyUyMFZlcnRpY2FscyUzQyUyRmxpJTNFJTBBJTNDJTJGdWwlM0UlMEElM0NkaXYlM0UlMEElMDklMDklM0MlMkZkaXYlM0UlMEElMDklM0MlMkZkaXYlM0U= --- ### Travel & Tourism GET IN TOUCH JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ== Transform your travel and tourism business with our cutting-edge Contact Center Software. Our customizable solution equips your team with powerful tools to provide constant and unparalleled customer service. Empower your team to keep customers updated with the best deals and offers, resolve queries swiftly, integrate effortlessly with existing CRMs, and deliver a frictionless multi-channel experience to travellers. Integrate with third-party apps and platforms Provide automated voice responses in multiple languages Cloud-based call center solution with ready-to-use functionalities Work remotely and on-the-go with Android and iOS mobile app Advanced quality control and reporting features Prioritize call routing based on customer type or other dynamic logic Inbound Intelligent IVR AI Chatbot Outbound Dialer Agent Mobile App Omnichannel Cloud Call Center Quality & Analytics Helpdesk Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### Social Care GET IN TOUCH JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ== Telephone counselling continues to save millions of lives across the world. Easy accessibility is one of the reasons that most distressed individuals reach out to counsellors in this manner. Reaching out for help face-to-face becomes very difficult for people undergoing emotional trauma or physical or verbal abuse. It thus becomes very important for organizations to make their telephony services very accessible and responsive when they receive distress calls. When it comes to handling such sensitive situations, each second counts. A matter of few seconds can be the difference between life and death. Manage email communications efficiently through central platform Provide automated voice responses in multiple languages Cloud-based call center solution with ready-to-use functionalities Collect and manage customer feedback easily Quality Management with DIY custom configs In-depth reporting and analytics Inbound Intelligent IVR AI Chatbot Outbound Dialer Agent Mobile App Omnichannel Cloud Call Center Quality & Analytics Helpdesk Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### Government GET IN TOUCH JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ== Governments need to engage with multiple stakeholders using numerous engagement channels. Bu unifying all channels and ensuring highly secure access controls and other compliances, Intalk. io offers Contact Center Software for Governments which is streamlined & offers uninterrupted customer engagement utilities, which can be integrated with numerous third-party software and systems. Design your own CRM interface layout Create custom IVR call flows basis process requirements Cloud-based call center solution with ready-to-use functionalities Work remotely and on-the-go with Android and iOS mobile app Quality Management with DIY custom configs In-depth reporting and analytics Inbound Intelligent IVR AI Chatbot Outbound Dialer Agent Mobile App Omnichannel Cloud Call Center Quality & Analytics Helpdesk Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### ECommerce GET IN TOUCH JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ== Boost your e-commerce customer service with cutting-edge call center software. Manage high call volumes, customer inquiries and shopping experience with Ecommerce Cloud Call Center Solution. Integrate with third-party apps and platforms Create custom IVR call flows basis process requirements Cloud-based call center solution with ready-to-use functionalities Work remotely and on-the-go with Android and iOS mobile app Advanced quality control and reporting features Prioritize call routing based on customer type or other dynamic logic Inbound Intelligent IVR AI Chatbot Outbound Dialer Agent Mobile App Omnichannel Cloud Call Center Quality & Analytics Helpdesk Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### IT & Telecom GET IN TOUCH JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ== The IT & telecommunications industry witnesses a huge number of customer engagement on a daily basis. Customer service is the key to growth in the IT & telecommunication sector as there are multiple options a customer can choose from and they can make the shift in no time. It is crucial to make your customers feel special but how do you do that when 1000s of customers are calling you at the same time? The answer is intalk. io cloud call center solution. Design your own CRM interface layout Create custom IVR call flows basis process requirements Cloud-based call center solution with ready-to-use functionalities Work remotely and on-the-go with Android and iOS mobile app Quality Management with DIY custom configs In-depth reporting and analytics Inbound Intelligent IVR AI Chatbot Outbound Dialer Agent Mobile App Omnichannel Cloud Call Center Quality & Analytics Helpdesk Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### Edtech GET IN TOUCH JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ== The education sector has witnessed a rise in academicians and new institutions trying to offer state of the art teaching methods and digitally advanced teaching tools in order to attract students. Given cut throat competition and the need to stay ahead in the curve, it is really important to reach out to the students on time and in the right manner. intalk. io edtech call center solution ensure that you can gracefully manage your student data and connect with them in order to keep your business thriving. Integrate with third-party apps and platforms Create custom IVR call flows basis process requirements Cloud-based call center solution with ready-to-use functionalities Work remotely and on-the-go with Android and iOS mobile app Advanced quality control and reporting features Prioritize call routing based on customer type or other dynamic logic Inbound Intelligent IVR AI Chatbot Outbound Dialer Agent Mobile App Omnichannel Cloud Call Center Quality & Analytics Helpdesk Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### Healthcare GET IN TOUCH JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ== The Healthcare sector has to deal with fatal situations on an everyday basis; providing uninterrupted assistance is a necessity in this sector. Agents have to deal with a large volume of inbound calls in the healthcare sector, hence, using healthcare cloud call center solution will automate the resolution of trivial queries and will help in enhancing the productivity of your agents and help you focus your resources on the more important matters at hand. Pre-integrated & automated appointment scheduling process Seamlessly integrate with leading marketing tools Cloud-based call center solution with ready-to-use functionalities Work remotely and on-the-go with Android and iOS mobile app Advanced quality control and reporting features Route calls based on customer relationships Inbound Intelligent IVR AI Chatbot Outbound Dialer Agent Mobile App Omnichannel Cloud Call Center Quality & Analytics Helpdesk Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### Proptech GET IN TOUCH JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ== The rapid pace of urbanization and the recent increase in household income has made the real-estate industry grow at an astonishing rate. With really stiff competition within the industry, businesses in this vertical need to deliver impeccable customer experience to keep their brand afloat and attract new customers. Elevate your real estate experience with intalk. io proptech cloud call center solution. Pre-integrated & automated appointment scheduling process Seamlessly integrate with leading marketing tools Cloud-based call center solution with ready-to-use functionalities Work remotely and on-the-go with Android and iOS mobile app Advanced quality control and reporting features Route calls based on customer relationships Inbound Intelligent IVR AI Chatbot Outbound Dialer Agent Mobile App Omnichannel Cloud Call Center Quality & Analytics Helpdesk Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### Agent Mobile App Schedule A DEMO JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ==Navigate the complexity of customer interactions with our state-of-the-art Inbound Call Center Solution. Meticulously tailored to your business needs, our solution transforms your call center operations into a powerhouse of efficiency and customer satisfaction. Trust in our technology to lead the charge in customer-centric innovation. (Agent Mobile App) Access the platform from anywhere at any time through mobile app Track and manage calls of your sales time real-time Map and prioritize your customers with their relationship managers for personalised assistance Record all calls for quality assurance, training, and compliance purposes. Use customizable and multi-level dispositions to track call outcomes and improve your sales and service processes. Available on Android + iOS: Use the mobile app to manage your call center on the go. Benefit from secure and scalable cloud-based infrastructure. Use AI-powered routing to match customers with the best agent basis location, language, customer needs, etc. Get insights into your call center performance and customer behavior with advanced analytics and reporting. Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### Videos --- ### Omnichannel Schedule A DEMO JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ==Experience a seamless integration of multiple customer touchpoints with our advanced Omnichannel Contact Center Solution. Our cloud-based system ensures consistent service across channels, enabling your business to react swiftly and adeptly to customer needs. Say goodbye to isolated customer interactions and hello to a unified view of your customers' journey. Choose the hosting model that works best for your needs, including cloud, hybrid, or on-premise. Engage with your customers across multiple channels, including voice, chat, email, and social media. Route incoming calls to the most appropriate agent based on skills, availability, and other criteria. Record all calls for quality assurance, training, and compliance purposes. Use AI-powered chatbots to automate customer interactions and reduce agent workload. Integrate with our helpdesk software Helpinbox. io to provide a seamless customer experience. Empower agents with intalk. io mobile app that provides access to customer information and call center features. Use AI-powered routing to match customers with the best agent basis location, language, customer needs, etc. An IT secured and compliant system that meets industry standards. Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### AI Chatbot Schedule A DEMO JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ==Leap into the future of customer service with our sophisticated AI Chatbot. Geared for performance across industries, our software transforms your customer-interaction landscape, delivering superior service and boosting efficiency across the board. Partner with us to enrich your customer experience with intelligent, intuitive solutions at your fingertips. Engage with your customers across multiple channels, including voice, chat, email, and social media. Use natural language understanding to improve customer interactions with AI-powered chatbots and IVR systems. Use automatic speech recognition to transcribe and analyze customer interactions. Convert text to speech and speech to text to improve customer interactions. Provide agents with real-time assistance and guidance during customer interactions. Provide a natural and conversational IVR experience to customers. Support customers in multiple languages with multi-lingual IVR and chatbot support. Use AI-powered recommendations to suggest the next best action for agents during customer interactions. Get deep insights into customer interactions with AI-powered analytics and reporting. Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### Quality & Analytics Schedule A DEMO JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ==Maximize the efficacy of your call center with our advanced Quality Monitoring & Analytics Software. Harness the potential of in-depth reporting and analytics to make smarter, data-driven decisions for a more efficient and highly responsive campaign execution. Embrace a future-forward approach to call center operations as you work to improve FCR and AHT statistics, fostering an enhanced customer experience across the board. Create custom evaluation forms basis process dynamics Organize and listen to call recordings with ease-to-use UI Analyze agent performance metrics from quality console Tag and track specific call details Identify and tag specific call segments Rate call recordings basis multiple in-built and custom parameters AI-powered quality & performance analytics Extensive Scoring based on evaluation metrics Get insights into your call center performance and customer behavior with advanced analytics and reporting. Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### Intelligent IVR Schedule A DEMO JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ==Harness the power of self-service with our advanced IVR technology. Embrace innovative solutions designed to provide your customers autonomy in addressing their needs, while simultaneously reducing agent workload. Elevate your business communication strategies with our sophisticated and versatile IVR offerings. Create custom call flow paths for multiple use-cases Conditional call routing options within IVR with dynamic logic Integrates with various third-party apps Text to speech capabilities within IVR Play custom messages for specific hours and holidays Support customers in multiple languages with multi-lingual IVR and chatbot support. Collect valuable feedback from customers with automated surveys and post-call surveys. Use AI-powered routing to match customers with the best agent basis location, language, customer needs, etc. Get insights into your call center performance and customer behavior with advanced analytics and reporting. Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### Cloud Call Center Schedule A DEMO JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ==Welcome to the future of customer communication with our Cloud Call Center Solution. Experience seamless integration and adaptability as your team navigates the digital age, providing exceptional service to your valued customers. Embrace the possibilities of cloud technology as we guide your journey towards increased efficiency and success. Engage with your customers across multiple channels, including voice, chat, email, and social media. Automate customer interactions with personalized IVR menus that route calls to the right agent. Route incoming calls to the most appropriate agent based on skills, availability, and other criteria. Record all calls for quality assurance, training, and compliance purposes. Use customizable and multi-level dispositions to track call outcomes and improve your sales and service processes. Automatically display relevant customer information to agents with screen pop-ups that integrate with your CRM. Collect valuable feedback from customers with automated surveys and post-call surveys. Use AI-powered routing to match customers with the best agent basis location, language, customer needs, etc. Get insights into your call center performance and customer behavior with advanced analytics and reporting. Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### Outbound Schedule A DEMO JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ==Transform your customer engagement operations with our top-tier Outbound Calling Software. Empowered by a sophisticated predictive dialer, experience streamlined call sequencing, higher connectivity and greater ROIs. Let's redefine customer centricity together. Optimize your outbound calling campaigns with predictive and progressive dialing modes. Manage time zones and comply with Do Not Call (DNC) regulations. Monitor agent performance and call center metrics in real-time. Record all calls for quality assurance, training, and compliance purposes. Use customizable and multi-level dispositions to track call outcomes and improve your sales and service processes. Automatically display relevant customer information to agents with screen pop-ups that integrate with your CRM. Collect valuable feedback from customers with automated surveys and post-call surveys. Use AI-powered routing to match customers with the best agent basis location, language, customer needs, etc. Get insights into your call center performance and customer behavior with advanced analytics and reporting. Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### BPO GET IN TOUCH JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ== Elevate your BPO operations with the power of our BPO Cloud Call Center Solution. Crafted with the unique needs of your BPO in mind, our solution enables seamless management of your business processes, allowing you to offer an unmatched customer experience. Experience the future of BPO operations today with intalk. io. Design your own CRM interface layout Create custom IVR call flows basis process requirements Cloud-based call center solution with ready-to-use functionalities Work remotely and on-the-go with Android and iOS mobile app Quality Management with DIY custom configs In-depth reporting and analytics Inbound Intelligent IVR AI Chatbot Outbound Dialer Agent Mobile App Omnichannel Cloud Call Center Quality & Analytics Helpdesk Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### Inbound Schedule A DEMO JTNDZGl2JTIwY2xhc3MlM0QlMjJjdXN0b21lcnMtaW5mbyUyMiUzRSUwQSUzQ3VsJTNFJTBBJTNDbGklM0UzTSUyQiUyMERhaWx5JTIwSW50ZXJhY3Rpb25zJTNDJTJGbGklM0UlMEElM0NsaSUzRTM1MCUyQiUyMEN1c3RvbWVycyUzQyUyRmxpJTNFJTBBJTNDbGklM0UyMCUyQiUyMENvdW50cmllcyUzQyUyRmxpJTNFJTBBJTNDbGklM0UxNSUyQiUyMEJ1c2luZXNzJTIwVmVydGljYWxzJTNDJTJGbGklM0UlMEElM0MlMkZ1bCUzRSUwQSUzQ2RpdiUzRQ==Navigate the complexity of customer interactions with our state-of-the-art Inbound Call Center Solution. Meticulously tailored to your business needs, our solution transforms your call center operations into a powerhouse of efficiency and customer satisfaction. Trust in our technology to lead the charge in customer-centric innovation. Engage with your customers across multiple channels, including voice, chat, email, and social media. Automate customer interactions with personalized IVR menus that route calls to the right agent. Route incoming calls to the most appropriate agent based on skills, availability, and other criteria. Record all calls for quality assurance, training, and compliance purposes. Use customizable and multi-level dispositions to track call outcomes and improve your sales and service processes. Automatically display relevant customer information to agents with screen pop-ups that integrate with your CRM. Collect valuable feedback from customers with automated surveys and post-call surveys. Use AI-powered routing to match customers with the best agent basis location, language, customer needs, etc. Get insights into your call center performance and customer behavior with advanced analytics and reporting. Our vertical solutions empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. --- ### Custom Software Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of. Control IT Costs You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work. Trusted IT advisor Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor. Increased efficiency You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff. Economy of scale As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion. Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price. Our people love being hereWe have a 95%+ retention rate for engineersWe promote long-term relationships with clientsOur team are passionate people who really know your systemFind out more Network Cloud services are network dependent, which... --- ### Cyber Security Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of. Control IT Costs You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work. Trusted IT advisor Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor. Increased efficiency You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff. Economy of scale As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion. Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price. Our people love being hereWe have a 95%+ retention rate for engineersWe promote long-term relationships with clientsOur team are passionate people who really know your systemFind out more Network Cloud services are network dependent, which... --- ### Cloud Computing Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of. Control IT Costs You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work. Trusted IT advisor Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor. Increased efficiency You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff. Economy of scale As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion. Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price. Our people love being hereWe have a 95%+ retention rate for engineersWe promote long-term relationships with clientsOur team are passionate people who really know your systemFind out more Network Cloud services are network dependent, which... --- ### IT Consultancy Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of. Control IT Costs You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work. Trusted IT advisor Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor. Increased efficiency You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff. Economy of scale As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion. Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price. Our people love being hereWe have a 95%+ retention rate for engineersWe promote long-term relationships with clientsOur team are passionate people who really know your systemFind out more Network Cloud services are network dependent, which... --- ### Managed IT Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of. Control IT Costs You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work. Trusted IT advisor Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor. Increased efficiency You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff. Economy of scale As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion. Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price. Our people love being hereWe have a 95%+ retention rate for engineersWe promote long-term relationships with clientsOur team are passionate people who really know your systemFind out more Network Cloud services are network dependent, which... --- ### IT Support Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of. Control IT Costs You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work. Trusted IT advisor Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor. Increased efficiency You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff. Economy of scale As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion. Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price. Our people love being hereWe have a 95%+ retention rate for engineersWe promote long-term relationships with clientsOur team are passionate people who really know your systemFind out more Network Cloud services are network dependent, which... --- ### IT Services We offer a comprehensive range of managed IT support packages for all sizes of businessOur team will provide you with the highly available technology platform that you needProtect your business from malware, hackers, viruses and the most commonly securityExplore our range of bespoke software development with a strong end-user focus. Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactivelyThe new data center extends past the boundaries of on-premises hardware into a landscape of digital infrastructure that’s fast, complicated, and always expanding. --- ### Careers Inside Sales Executive Gurgaon Senior Software Engineer – Back End Surat Technical Pre-Sales Executive Mumbai & Gurgaon Engineer – Technical Support Gurgaon Inside Sales Specialist (SAAS Product) Gurugram Feel fulfilled. Have fun. Help us to shape the future. Even if there is not a suitable opening right now, share your details with us, and we will connect with you when a relevant opportunity aligns with your profile. --- ### FAQ First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection. Simply put, NanoSoft Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means NanoSoft acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running. Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The server is located in a secure data centre in Perth. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor. We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations. Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and... --- ### Contact Us --- ### Case Studies --- ### Blogs --- ### About We are not fit for only a few businesses rather we help organizations of all sizes with our on-premise as well as cloud-based services so that they can deliver uncompromised customer services ever. OUR MISSION To empower businesses with the right technology, enabling them to foster brand loyalty and deliver an enhanced customer experience. OUR VALUES Our values are the guiding principles upon which Agami Tech was founded and how we strive to conduct our business on a daily basis. Values establish our view of the world as we shape the future. They determine how we treat each other. OUR APPROACH & CULTURE Our drive for exceptional service delivery is built on the belief that we are nothing if you are not satisfied with us. Our passion for helping you achieve your goals, no matter what, is what truly differentiates us from our competitors. NanoSoft begins life as the networking division of ThemeForest. ThemeForest is a software company that was formed in November 1988 following a management buyout of LineThemes. NanoSoft launches as an independent business. NanoSoft moves into our New York offices. Those offices became home for the next 20 years as the business continued to grow from strength to strength. NanoSoft successfully partners with Envato, a growing provider of local Australia IT Support and IT Services to both local and overseas businesses. The service team at NanoSoft made it through to the final of the Service Desk Industry (SDI) Best Small Managed Service Desk Provider (MSP) awards. We... --- ### Home VIEW DEMO 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 VIEW DEMO VIEW DEMO Ccaas Solution Contact Center Solution Conversational Bot Solution Helpdesk Solution Conversational Analytics Solution IT Support We offer a comprehensive range of managed IT... Click here IT Consultancy Our IT consulting team will provide you with the... Click here Cyber security Protect your business from malware, hackers... Click here Cloud computing Prevent data loss with encrypted storage and... Click here Managed IT Maintenance & monitoring that keeps your... Click here IT services built specifically for your business. Find your solution Multiple Hosting Models Choose Cloud, On-Premise or Hybrid AI Chatbot Pre-built bot flows with personalized responses Outbound Dialer AI based Outbound Dialing Modes Multi Channel Be available on voice & digital channels Advanced Quality & Analytics Customized quality process & reporting Agent Mobile App App Based Calling with Central Tracking Intelligent IVR Interact through multiple channels & platforms Integrated Helpdesk Track, priortize & resolve issues faster Secured & Compliant Highly Secured & Regulatory Compliant Platform Get in touch For large companies, SMEs and startups Integrates seamlessly with client tech ecosystem Easy to rampup and can handle interaction volumes --- ---