The fintech industry is innovative, forward thinking and often the first place to implement new ideas. This energy is re...
Where do you see outbound dialer software in the next 5 to 10 years? How will it be used? Unlike visual interfaces and u...
What is messenger-based CX? Chatbots and messaging platforms are changing the way companies interact with their custo...
Why does a call center or any organization require reporting for their cloud call center solution? A cloud call center s...